Privacy Statement
Ai Multimedia Academy is the trading name of Ambient Interactive Multimedia Academy Limited which is a limited liability company registered as an educational service provider in Nigeria, our registration number is RC1866025. This privacy policy explains how we will use any personal information which we collect about you when you use this website or our app.
We process your personal data in accordance with applicable laws, including the Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and the UK GDPR. This page is intended to keep you informed about what we do with the personal data we process. ‘Personal data’, means any information from which you can be identified; it includes things like your name, date of birth, email address, delivery address, billing address, telephone number and IP address.
We are committed to protecting the privacy of all our users. We will endeavour to ensure that the information you provide us with is kept secure and managed within the requirements of applicable laws.
If you are not happy with any aspect of how we collect and use your data, please let us know so we can try and resolve it for you. Should this not be resolved you may contact your local regulatory authority.
1. What information we will collect about you
We collect information about you when you register with us, download our app, or place an order for products or services. We also collect information when you complete surveys, provide feedback or supply us with information during the course of our relationship. App and website usage information is collected using cookies.
We may process certain types of personal data about you as follows:
- Identity Data may include your first name, last name, username, title, date of birth and gender.
- Contact Data may include your billing address, delivery address, email address and telephone numbers.
- Financial Data may include your bank account and payment card details.
- Transaction Data may include details about payments between us and other details of purchases made by you.
- Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
- Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
- Usage Data may include information about how you use our website, products and services. Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
2. Special Personal Data
Where we are required to collect personal data by law, or under the terms of the contract between us and you, if you do not provide us with that data when requested, we may not be able to perform the contract (for example, to provide services to you). If you don’t provide us with the requested data, we may have to cancel a service you have requested but if we do, we will notify you at the time.
3. How We Collect Your Personal Information
We collect data about you through a variety of different methods including:
Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
- When you register on our website
- Subscribe to our newsletter
- download our app;
- order our products or services;
- create an account on our site;
- subscribe to our service or publications;
- request resources or marketing be sent to you;
- enter a competition, prize draw, promotion or survey; or
- give us feedback.
3. Automated technologies or interactions
As you use our site, we may automatically collect Technical Data about your browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. Please see our cookie policy below for further details.
4. Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources as set out below.
5. Technical Data from the following parties:
- analytics providers such as Google based outside the UK and the EU;
- advertising networks such as Facebook based outside the UK and the EU; and
- search information providers such as Google and Bing based outside the UK and the EU
- Email newsletters and mailing lists are administered using a third-party service provider
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as paystack, flutterwave, interswitch , PayPal and any other third party payment gateways integrated with our website.
- Identity and Contact Data from data brokers or aggregators, for our business-to-business customers only.
6. How We Use Your Personal Information
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where we need to perform the contract between us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
8. Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
However, we cannot absolutely guarantee the security of your personal data.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Cookies and similar technologies
We also use pixels or web beacons in the direct marketing emails that we send to you. These pixels track whether our email was delivered and opened and whether links within the email were clicked. They also allow us to collect information such as your IP address, browser, email client type and other similar details. We use this information to measure the performance of our email campaigns, and for analytics.
10. Consent to use cookies:
We will ask for your permission (consent) to place cookies and similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your cart or basket and use our check-out process).
There is a notice on our home page that describes how we use cookies and requests your consent to place cookies on your device.
11. How to turn off cookies:
If you do not want to accept cookies, you can do so here. If you do this, please be aware that you may lose some of the functionality of this website.
To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third-party website: www.allaboutcookies.org.
12. Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We reserve the right to change this policy at any time. However, we will not change the way we use your personal information without telling you in advance and giving you the chance to opt-out of or prevent the new use of your information.
13. Use of reCAPTCHA
This site is protected by reCAPTCHA and the Google
Read Google’s Privacy Policy and Terms of Service apply.